TIME

~ STREAM A ~

Strategies for efficiency and sustainability

~ STREAM B ~ Implementation of systems and technology

08:30

Registration and refreshments

09:00

Should we be looking for cost-savings within the ICT function or looking to ICT leaders to drive organisation-wide efficiencies?

•  Challenging perceptions of ICT as a back-office function and cost-line

•  Understanding the critical role of ICT in estate and property rationalisation

•  Increasing the focus on ICT leaders, implementing findings from the 2009 Operational Efficiency Review

•  Becoming a strategic partner in your organisation

Stuart Mitchenall, Head of Business Support Services, Tandridge District Council

CASE STUDY: Implementing greener printing and beyond, the truly paperless office

•  Convincing your senior management team of the importance of reducing paper consumption for carbon and cost savings

•  Assessing your current paper usage

•  Reviewing the benefits of multi-function devices

•  Embedding duplex printing

•  Making paper usage per department public in the organisation to “name and shame” those that don’t comply

•  Implementing document scanning in a bid to become paperless

Max Carter, Interim Head of Information and Customer Services, London Borough of Waltham Forest, award finalist 2009, green IT

09:45

One-to-one business meeting/Networking

10:15

Driving the next level of virtualisation: looking ahead to cloud computing

•  Beyond server virtualisation to desktop and application virtualisation

•  Understanding the pros and cons of thin clients

•  Addressing the security issues surrounding cloud computing for the public sector: can they be overcome?

•  Virtualising in a large and complex environment

•  Where next? G Cloud?

Roger Bearpark, Assistant Head of ICT, London Borough of Hillingdon

CASE STUDY: Drawing lessons from the Northern Ireland Government’s award winning SecureDox NI data security project

•  Overcoming the data security challenge

•  Devising an innovative solution

•  Educating colleagues about data security

Colin Cluney, Modernisation & Innovation Policy team, Delivery & Innovation Division, Northern Ireland Civil Service

11:00

One-to-one business meeting/Networking

11:30

One-to-one business meeting/Networking

12:00

CASE STUDY: Reaching citizens and driving cost-efficiencies through an innovative use of Bluetooth technology in a police force

•  Implementing, producing and outputting Bluetooth marketing

•  Demonstrating the cost and carbon efficiencies achieved

•  Engaging with a younger audience, the knock on effect of a complete package

Andrew McCarthy, Frontline Support Officer Neighbourhood Policing, South Wales Police, Police Staff Member of the Year 2008, award finalist 2009, Innovator of the Year, highly commended, speaking with Nick Price, Head of Mobile, Greenfield Media

CASE STUDY: Multi-agency working in practice, integrating healthcare with adult social services

•  Re-engineering business processes to achieve integrated working between two different parts of the public sector

•  Understanding the implications of the project for ICT: the need for new devices for over 50s in their homes, mobile and flexible working technology for employees and new EDRM systems

•  Demonstrating how local authorities and technology vendors can benefit from health and social care reform

Richard Foggie, Assistant Director, Electronics Innovation, Department for Business, Innovation and Skills

12:45

One-to-one business meeting/Networking

13:15

Lunch

14:15

Closing keynote: Creating the future: technology and service innovation

• Future technology: what will it be?; who needs it?
• Future services: what should they be?; how can technology help?
• What are the challenges for the future of government?
• Organising for the future

Professor Bob Malcolm, Fellow, Institution of Electrical Engineers, Institute of Quality Assurance and Royal Society of Arts; Visiting Professor, University of Surrey and Visiting Research Fellow, University of Hertfordshire

15:00

Close of event